Residential services offer a variety of residential placement opportunities. An assessment is made that guides the placement planning process and the delivery of services to individuals and their families. Once an individual and their family have selected an agency as their residential service provider, residential staff meet with them to ascertain what type of residence is best suited to that personís needs and preferences. The goal is to build a service around that individual which takes into account the personís choices and goals regarding work, recreation and community inclusion.
Most agencies offer a wide spectrum of residential opportunities, based upon the level of support and supervision required by an individual. Location, age, staffing levels, clinical services and other factors are also considered. Options range from highly staffed homes, supervised 24 hours per day, to supportive living situations, where staff may provide assistance from 15 to 20 hours per week. Staffing is based upon the needs of the residents in a particular home. Some homes have full handicapped accessibility.
Each home should have a residence manager, who supervises the staff, and a team leader or program director, who supervises all programs and oversees the smooth operation of the residence. The agencyís quality assurance department, and potentially volunteers from the board of directors, should conduct visits in order to monitor the program.